Application as Business Information Technology Specialist

Business Information Technology Specialist is a profession in IT / Interface between Business and Technology, typically entered via BSc Business Information Technology FH. Anyone applying here should know these requirements and pitfalls - specific to the Swiss job market, not generic.

Technical Requirements

• Process modelling, usually BPMN
• Data analysis and SQL
• Basic ERP understanding, in Switzerland often SAP, Abacus or Opacc
• Requirements gathering and documentation
• Project methodology per HERMES or Scrum - HERMES is mandatory for federal and cantonal bodies

Personal Requirements

• Translating between the business department and development
• Facilitating workshops with participants from different hierarchy levels
• Stamina during long implementation projects

Common Mistakes in the Application

• The application positions itself as either purely technical or purely business-focused - the value of this role lies precisely in between
• HERMES is not mentioned even though the position is with the Confederation or a canton
• No concrete processes are named that the applicant actually worked on
• The benefit to the company stays abstract: 'process optimization' instead of a number

Typical Employers in Switzerland

Migros, Coop, Swiss Post, SBB, Mobiliar, Helvetia, Raiffeisen, cantonal administrations, Abacus, Opacc.

Excerpt from a Cover Letter

Dear Ms. Kaufmann In my final year of studies at ZHAW, I mapped the ordering process of an Eastern Swiss trading company, from the branch to invoice verification, and modelled it in BPMN. It turned out that three approval steps were being recorded twice; removing them cut the processing time from an average of eleven to six days.

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